Click & Collect

FREE: Click & Collect Your Order from our Market Drayton shop

  • Easy to order online and free to collect from our shop at Talbot Wharf
  • All click and collect online purchases earn loyalty points
  • Many orders will be ready to collect same day. 


How do I place a Click and Collect Order?

Shop our website as usual. When you are ready to place your order choose  'Click and Collect'  from the delivery options. If you have an account with us you will need to be logged in. If you are a new customer we just need a few details from you.

We try to give you accurate information on our store about availability of our products, and you can always contact us to check whether an item is in stock.

Once you have made your payment we will email you with your order number. Please bring this with you when you collect your order.

 

When will my Click and Collect order be ready?

We will contact you when your order is ready for collection. Orders are often available to collect same day. Sometimes there may be a delay before all the items you have ordered are ready to collect.  If you have a query then please contact us, quoting your order number.

 

Do I get Loyalty Points on Click and Collect purchases?

Yes, Loyalty Points are awarded on our website for Click & Collect orders exactly as for other delivery methods. If you've bought from us before you can see your points by logging into your account and clicking on Order Information. 

 

How long do I have to collect an order?

Uncollected orders will be returned to stock 7 days after we have called you to confirm it's ready to collect. We will refund you the full amount of your order.

 

I've changed my mind how do I cancel a Click and Collect Order?

Simply reply to your order confirmation email saying you would like to cancel your order and we will arrange a refund.

 

What if I want you to send my order instead of me coming to collect it?

We can ship your order to you (apart from any items marked for store collection only; these cannot be sent by post or carrier). Contact us with details of your preferred delivery address. We will advise you of postage costs, if any, and arrange for your order to be shipped.

 

How do I change something on a Click and Collect order?

Contact us and we will do our best to help.